tpplay

tpplay App support

Contact
+91 2662657066

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check that your internet connection is stable and strong. Wait for a reliable signal, then click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within a reasonable time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the issue and get your account up and running.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the updated app without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are only allowed for gaming earnings, not for bonus amounts or other rewards. This means you can only cash out the money you've earned from playing games, not any extra bonuses or incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This is a mandatory step in the process. By doing so, you will ensure a smooth and secure experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, users may occasionally experience delays in payment processing, requiring a wait of up to 24 hours. This can impact overall completion time for some users.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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