tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6128260361
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. This method eliminates the need for a password or email, providing a convenient and secure login option.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and ensure it's stable. If you don't receive the OTP after a reasonable time, try clicking the "send OTP" option again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and enjoy the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus collections. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhar card and bank details. Additionally, your UPI information should also be linked and saved within the app. This will help facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, users may experience delays in payment processing, which can take up to 24 hours. This variation in processing time is a notable consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's delayed, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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