tpplay

tpplay App support

Contact
+91 7496063729

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection and ensure a strong signal is available. Click on "send OTP" and wait for the verification code to arrive, giving you a set time frame to receive it. If you don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to the customer support via email to shift your account. This will enable the support team to update your information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should resolve any issues and provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means users can only claim their earnings from gaming, excluding any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI, and bank details. Completing these details is necessary for a successful registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours, depending on the complexity. However, occasional delays may occur with payment processing, requiring a wait of up to 24 hours in such cases.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes, and they cannot be withdrawn by anyone else. The bonus funds can be used to play games, and any winnings from those games can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds don't appear in your wallet account within 24 hours, you can reach out to their care centre for assistance. They will be able to help you resolve the issue.

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