tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1519589191
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first verify that your internet connection is stable and strong. If you still encounter issues, click the "send OTP" button and wait for a response. If the OTP doesn't arrive within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only applicable to the money earned from gaming, not bonus amounts. This means users can cash out their winnings, but not the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled out and submitted in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes or up to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any pending withdrawal requests. If your withdrawal is delayed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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