tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1358167849
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still encounter issues, click on the 'send OTP' option and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to support, which will assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing without any problems. This should get your app up and running smoothly again.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus rewards. This means you can only withdraw the monetary value of your gaming progress, not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please submit all required KYC details, including your Aadhar card, UPI information, and bank details, within this app. This information must be saved and up-to-date to proceed. Filling out this information accurately and completely is necessary for further steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process in 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours. This delay may cause a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only applicable for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. Any funds won while using the bonus can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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