tpplay

tpplay App support

Contact
+91 6021172321

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Next, verify the OTP (one-time password) sent to your mobile number. This will securely log you in without the need for a password or email verification.

Q2: What should I do if I am not getting OTP?

To proceed, first, check your internet connection to ensure a strong signal. If you're still having issues, click on the "send OTP" button and wait; if you don't receive the OTP within the given time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support system via email to facilitate account transfer. This will help you successfully shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once reinstalled, you should be able to access the updated app with ease.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities, and bonus collected funds cannot be withdrawn. This means users can only cash out the money they've earned through gaming, excluding any bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored in the app, including your Aadhar card and UPI information. Additionally, please save all your bank details in the app for verification purposes. This will help facilitate a smooth and secure registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay is an exception to the usual swift processing time offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to settings and review your transaction history. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for further assistance.

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