tpplay

tpplay App support

Contact
+91 4651496902

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in, eliminating the need for a password or email. This simplifies the login process for easy access.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure you have a stable internet connection. Click on "send OTP" and wait for a strong signal to come through, then retry if necessary. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If it's changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account seamlessly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you can access the app and continue playing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals can only be made from gaming earnings, not from collected bonuses. Users cannot withdraw bonus funds, only the money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration, please ensure that you have saved your Aadhaar card, UPI details, and all relevant bank information within the app. This includes all necessary KYC (Know Your Customer) details required for verification. Completing these steps will allow you to proceed with the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to complete in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings made from playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.

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