tpplay

tpplay App support

Contact
+91 2382540743

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Click on "send OTP" and wait for the verification code to arrive, giving you a specified amount of time. If you don't receive the OTP, you can reach out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If the number has changed, send your updated KYC documents to customer support via email to transfer your account. This will facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you can enjoy the new features and improvements.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means users can only cash out the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This requires saving your Aadhar card, UPI details, and bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may be delayed in some cases, requiring a wait of up to 24 hours. This delay can occur despite the app's otherwise efficient operations.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from games played with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not being processed immediately, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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