tpplay

tpplay App support

Contact
+91 2492955627

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal before clicking to send the OTP. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should update the app to its most recent version and enable you to access its features.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money earned, only the money you've earned through gaming activities. This allows you to withdraw your actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

You need to complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI, and bank details. This is a requirement to proceed with the next steps. Please ensure all necessary information is accurately entered and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, potentially requiring a wait of up to 24 hours. This variance in processing times is a notable consideration when using the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus money within your gaming account, and it cannot be withdrawn. Any earnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If you don't see it there, don't worry, as the funds should be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for further assistance.

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