tpplay

tpplay App support

Contact
+91 1574615450

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. The app will then send a verification OTP (One-Time Password) that you'll need to enter to verify your identity. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. Wait for a reliable signal, then click on "send OTP" and wait for the specified time. If you don't receive the OTP, you can reach out for assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If it has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable the customer support team to update your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and access the updated app without any problems. This will ensure you have the latest features and functionality.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus amounts cannot be withdrawn. This means you can only redeem earnings from actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details through this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a seamless experience. Your cooperation in providing accurate information is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay can happen when there are issues with the payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. It can be withdrawn as real funds after being earned by playing games with the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing there, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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