tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4270441226
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify your connection, check your internet signal and ensure it's strong. If you don't receive the OTP after clicking send, wait for the designated time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to customer support through email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and continue playing.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for money earned from gaming, not from bonus collections. This means users can only cash out their winnings from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payments may require waiting for up to 24 hours. This discrepancy affects the overall processing time, making it longer than initially expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus funds are for gaming use only, with any winnings accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At tpplay, the satisfaction of our players is our top priority. We understand the importance of providing a seamless and enjoyable gaming experience, which is why we offer dedicated customer support 24 hours a day, 7 days a week. Our experienced support team is always available to promptly address any questions or issues that may arise, ensuring that our players can focus on what matters most - having fun. To further enhance our players' experience, we have implemented a secure and convenient payment system. Our platform supports a wide range of safe deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are fast, easy, and hassle-free, allowing our players to quickly and easily manage their accounts. We are committed to providing a safe and secure gaming environment, where our players can enjoy their favorite games without worrying about their personal and financial information. Our platform is designed with the latest security measures in place, including advanced encryption and regular security audits, to protect our players' data and ensure the integrity of our games. At tpplay, we are dedicated to providing an exceptional gaming experience that meets the highest standards of quality and customer satisfaction. We are constantly striving to improve and expand our services, ensuring that our players have the best possible experience every time they visit our platform.
We provide a range of convenient and flexible deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This allows our customers to manage their accounts with ease and speed. Our dedicated 24/7 customer support team is always ready to assist with any questions or issues, ensuring a smooth and enjoyable gaming experience.