tpplay
tpplay
This app is available for your device
tpplay
This app is available for your device
Contact
+91 2960340875
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP received to log in securely, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and click "send OTP" to wait for the verification code. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app. Once installed, you can log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonuses cannot be withdrawn and are only redeemable as part of the earned gaming funds. Withdrawals are limited to the money earned from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time in some cases.
Q4: Why is the bonus balance not being withdrawn?
You can only use bonus earnings for gaming purposes and cannot withdraw them. The money earned from playing games using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawal to be processed and added to your wallet account. If the issue persists, you can seek assistance from their care centre for further support.
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