tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1172117819
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. After confirming your connection, click 'send OTP' and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active account number. If your account number has changed, please submit your updated KYC details to our customer support via email to facilitate the account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version, and you should be able to log in and play without any problems. After updating, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earned gaming money, meaning bonus funds cannot be withdrawn. This limits the amount of money users can access at any given time.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially requiring a wait of up to 24 hours. This delay can depend on various factors, including payment processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games with the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for the withdrawal request. If it's not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact the care centre for assistance.
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