tpplay

tpplay App support

Contact
+91 6778239023

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This streamlined process allows easy and convenient access to your account.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or reach out to the app's support system through live chat if it does not arrive within the given time frame.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If the number has changed, please submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version and reinstall it, which should allow you to log in and play without any problems. Once updated, you can access the app's new features and content.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means users can only cash out their winnings, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes or up to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can be frustrating, but it is a rare exception to the app's generally efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and are non-withdrawable. Any winnings earned from playing with the bonus can be withdrawn. The bonus money itself cannot be withdrawn, but winnings from it can be.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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