tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6784175408
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you need to verify to complete the login process. After verification, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check if your internet connection is stable and strong. Click on 'send OTP' and wait for the verification code to arrive, allowing a reasonable amount of time to pass if necessary. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Withdrawals are limited to the money earned from gaming, not bonus rewards. This means users can only withdraw the funds they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app, including your Aadhar card and bank details. Additionally, save your UPI information for a seamless experience. This will help facilitate a smooth and secure process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions within a relatively short timeframe, typically taking 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours for the funds to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To address the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's successful, the money should be added to your wallet account within 24 hours. If you don't see the funds, you can reach out to their care centre for assistance.
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