tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8920977774
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in securely. This method eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Wait for a proper signal, then click on "send OTP" and wait again for the code to arrive. If you don't receive the OTP, you can reach out to the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed from earnings gained through gaming activities, and not from bonus rewards. This means users can access their hard-earned money but not the bonus amount they received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your Know Your Customer (KYC) details through the app, including saving your Aadhaar card, UPI information, and bank details. This information is required for a secure and efficient experience. Failure to do so will delay or prevent further progress in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait time of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games using the bonus amount. This separate withdrawal process allows you to access your earned funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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