tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 4814529123
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number again. If the number has changed, you can send your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will help resolve the issue and secure your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. After uninstalling, download the latest version of the app, which should resolve the problem and allow you to log in and play without issues. Once updated, you can easily access and enjoy the app's new features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This allows users to access their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in the app, which includes saving your Aadhar card, UPI information, and all bank details. This will ensure a smooth and efficient process. Having all necessary details saved will also help prevent any potential delays.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours. This delay can occur despite the app's efficient service process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means you can withdraw the bonus funds themselves, but only as part of your overall winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre for further help.
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