tpplay

tpplay App support

Contact
+91 1044423260

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your number. This will securely log you in without requiring a password or email. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure you have a strong internet connection. If you don't receive an OTP after clicking send, wait for the designated time to pass before contacting the app's support system through live chat. If assistance is still needed, the support team will be available to help.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using the same active number. If your number has changed, send your updated KYC details to customer support through email to facilitate the account transfer. This will help resolve the issue and get your account up and running smoothly.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app. After updating, you should be able to log in and enjoy the newly updated app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can't withdraw bonus cash, only the winnings you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may add to the overall processing time in some cases.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn for anyone else's benefit. It is available for withdrawal if earned through gameplay using the bonus amount. In other words, bonus earnings can be withdrawn, but bonus funds themselves cannot.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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