tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5533022157
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This process will securely authenticate you without requiring a password or email. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection for a strong signal. If you still don't receive the OTP, click on send again and wait for the allotted time. If you're still unsuccessful, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help shift your account to the updated information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and start playing the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. You can only withdraw earnings from gaming activities and not bonus funds. This means you can access your hard-earned rewards but not any additional bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhaar card, UPI, and banking details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally quick, taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, leading to a wait time of up to 24 hours. This delay is an exception to the otherwise fast and stable services offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself remains separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.
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