tpplay

tpplay App support

Contact
+91 3625369319

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your number. This will securely log you in without needing a password or email. You can now easily access the app using this convenient login method.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure you have a strong internet connection and wait for a stable signal. If the OTP doesn't arrive after the allotted time, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will enable the support team to update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app's updated features without any problems. This should allow you to play the app smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for the money earned from gaming activities, not for bonus amounts. This limits the withdrawal options to the proceeds from your gaming efforts alone.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This ensures a seamless and secure onboarding process. Completing these details is a necessary step to continue with the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services reduce the overall process time to between 30 minutes to 3 hours. However, occasional payment delays may cause waits of up to 24 hours. This delay can be unpredictable, impacting the overall experience.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the winnings you earn by playing games with the bonus amount. This means the bonus itself is non-withdrawable, but any resulting earnings are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings section and check your transaction history. If your request is pending, don't worry, your money will be added to your wallet account within 24 hours. If it doesn't appear, you can contact their customer care centre for assistance.

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