tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 0184787938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need a password or email for future access.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still can't receive the OTP after waiting, try clicking "send OTP" again. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number you have. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app. Once updated, you can easily play and enjoy the app's features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts of other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means users can access their earnings from gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app, including saving your Aadhaar card, UPI, and bank account details. This information is required for verification purposes. Please ensure all necessary details are updated and saved correctly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to an additional 24 hours. This delay can extend the overall process time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by others. Any winnings earned using the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's experiencing delays, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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