tpplay

tpplay App support

Contact
+91 1912198843

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive an OTP, click on send OTP again and wait. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will enable the support team to update your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version and reinstall it, then you should be able to log in and start playing. This update will resolve any compatibility problems and allow you to access the app smoothly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other similar apps. Withdrawals are limited to the amount earned from gaming activities, with no option to withdraw bonus earnings. This means you can only access the money you've earned through gameplay, not as bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must save your Aadhaar card and link your UPI and bank details within the app. This is part of the required KYC (Know Your Customer) verification. Your bank and UPI details are essential for this step.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but the timeline can range from 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours. This delay is not typically due to the app's services, but rather processing times outside of its control.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is being processed. If it's not, don't worry, the funds will typically be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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