tpplay

tpplay App support

Contact
+91 7627315203

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This allows for a quick and easy login experience.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait for a better connection before clicking "send OTP." If you still don't receive the OTP, you can contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without problems. Once installed, you can easily access the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the winnings you've accumulated through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

For verification purposes, all KYC (Know Your Customer) details must be completed and submitted through this app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth and secure experience. Please ensure all required information is accurately filled in and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting up to 24 hours. This can impact the overall time it takes to complete the transaction.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a gaming bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount separately. This means the bonus earnings themselves are not withdrawable, but the winnings are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their care centre for assistance.

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