tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 5601051850
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure you have a strong internet connection. If you don't receive the OTP, try waiting and then contacting the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to assist with account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version, and you should be able to log in and play without problems. This should solve the compatibility issues and allow you to access the app's updated features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for money earned through gaming, and bonus funds cannot be withdrawn. This means you can cash out your winnings, but not the extra rewards or bonuses you've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and providing your bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete most processes in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for processing. This delay is a deviation from the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You are eligible to withdraw the funds earned from playing games with the bonus amount. Any winnings from these games can be withdrawn as per your account settings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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