tpplay

tpplay App support

Contact
+91 3910426748

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verification will be completed by entering the One-Time Password (OTP) sent to your mobile. Once verified, you can easily log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. Click on send OTP, and if the code doesn't arrive within the given time, you can seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your existing active mobile number. If the number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing. This should allow you to access the new features and functionality.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn, and only winnings from gaming activities are eligible for withdrawal. This restriction ensures that users can only withdraw money earned through genuine gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, saving your UPI details, and storing your bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may be delayed in some cases, requiring a wait of up to 24 hours. This delay in payment is an occasional exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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