tpplay
tpplay
This app is available for your device
tpplay
This app is available for your device
Contact
+91 3954692469
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to appear. After establishing a stable connection, click on "send OTP" and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active mobile number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email for assistance with account transfer. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version to ensure compatibility and access to new features. This update should resolve any issues you were experiencing, allowing you to log in and play without problems. Once updated, you can easily log in and enjoy the newly updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals can only be made with earned gaming money, and bonus funds cannot be withdrawn. This restriction is placed on withdrawals to ensure users only access the money they have genuinely earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must submit your KYC details in this app, including saving your Aadhaar card, UPI, and bank account information. This will help facilitate a smoother and more secure verification process. Ensure all required details are accurately filled and saved to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be completed.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings made while playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain exclusive to gaming uses and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for further assistance.
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