tpplay

tpplay App support

Contact
+91 9139892051

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verifying the OTP (One-Time Password) will authenticate your account, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait a while longer before seeking assistance from the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active number. If it's changed, please email your correct KYC details to the customer support system to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This will ensure you have the most recent features and bug fixes.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for earnings from gaming, not including bonus amounts. This means you can only withdraw the money you've earned through actual gameplay, not any additional rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may require users to wait up to 24 hours. This can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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