tpplay

tpplay App support

Contact
+91 8294541477

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP to complete the login process. This eliminates the need for a password or email, allowing for easy and secure access.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. Wait for a proper signal, then click on send OTP and wait for the designated time to pass. If you don't receive the OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will enable the necessary changes to be made to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device, then download the latest version. Once you've done this, you should be able to log in and start playing without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can only withdraw the money they've earned from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Completing these steps is a necessary requirement for the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app takes anywhere from 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is a temporary setback, but the app's overall efficiency is still maintained.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the winnings earned from games played using the bonus amount. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If a withdrawal request is failing, the money will typically be added to your wallet account within 24 hours. If it doesn't, you can seek assistance from their customer care centre.

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