tpplay

tpplay App support

Contact
+91 5721215841

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you receive the OTP, click on send again after waiting. If the OTP doesn't arrive within the time limit, use the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you can log in and enjoy the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

The app has a higher minimum withdrawal threshold of Rs. 100, allowing users to withdraw more than in other comparable apps. Withdrawals are only permitted for earnings from gaming activities, not bonus amounts. This means users can only withdraw money earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted your KYC details in the app. This includes saving your Aadhar card, UPI, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process from 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This delay is a notable exception to the otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from gaming with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't reflected, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their care centre for assistance.

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