tpplay

tpplay App support

Contact
+91 6361346012

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you still have issues receiving an OTP, try clicking the "send OTP" button again. If the issue persists, you can reach out to the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once you've updated the app, you can log in and play without any problems. This should fix the issue and provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawing is only possible for earnings from gaming, not bonus amounts. Your bonus earnings are not redeemable for cash withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI credentials, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, reducing the typical completion time to 30 minutes to 3 hours. However, payment processing can occasionally be delayed, requiring users to wait up to 24 hours. This wait time can be extended due to the delay in payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from gameplay with the bonus amount are withdrawable. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can seek assistance from their customer care centre.

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