tpplay

tpplay App support

Contact
+91 5437059973

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try waiting for the designated time to pass. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account migration. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app as usual.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This means users cannot withdraw their bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This discrepancy may affect the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gaming use only, with no external withdrawals allowed. You can, however, withdraw the money you earn from playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section for any updates on your withdrawal request. If the issue persists, the funds should be added to your wallet account within 24 hours. If the issue still isn't resolved, you can contact their care centre for assistance.

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