tpplay

tpplay App support

Contact
+91 5154009320

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To send the OTP, first confirm a strong internet connection. Wait for a signal and then click to send the OTP, allowing a reasonable timeframe to pass. If the OTP doesn't arrive, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running again.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device. Then, download the latest version and reinstall it, allowing you to log in and access the updated app. This should resolve any problems you were experiencing and enable smooth gameplay.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other similar apps. Withdrawal is only possible for money earned from gaming activities, and not for bonus amounts. You can't withdraw the bonus money collected, only the money won from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus amount itself cannot be withdrawn, but the money earned from playing games with it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is unsuccessful, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

Similar apps

Ratings and reviews