tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8696762930
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. This will prompt a verification process using an OTP (One-Time Password) that you can easily obtain. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a proper signal. If you don't receive the OTP after a certain time, try clicking on send OTP again. If issues persist, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, please send your updated KYC details to the customer support team via email to transfer your account. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should fix any compatibility issues and allow you to enjoy the newly updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This withdrawal limit ensures that users can access their earned funds easily.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within a timeframe of 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for resolution. This delayed processing is an exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account, not for withdrawals. The bonus funds can be used to play games and earn winnings, but these winnings can be withdrawn. The bonus earnings themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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