tpplay

tpplay App support

Contact
+91 7746264780

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection for a strong signal and wait for a proper connection before proceeding. If you still don't receive the OTP, you can initiate live chat with the app's support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account again.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Next, download the latest version of the app, and you'll be able to log in and play without any problems. This update should fix any issues you were experiencing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. This means users can't withdraw bonus money, only the actual winnings from their gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank details. Having all this information up to date is necessary for the process to move forward.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause wait times of up to 24 hours. This delay can occur in addition to the initial processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus funds themselves are separate and non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.

Similar apps

Ratings and reviews