tpplay

tpplay App support

Contact
+91 8849066750

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Verification of the OTP (one-time password) that is sent to your number will then log you in. This method eliminates the need for a password or email, making login easier.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. Then, click on "send OTP" and wait for the verification code to arrive within the given time frame. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to transfer your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download and install the latest version, which should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. You can only withdraw the money you've earned through gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services complete the process within 3 hours, a significant reduction from 30 minutes. However, occasional delays in payment processing can extend wait times to up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn. Any winnings from playing games using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the money should be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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