tpplay

tpplay App support

Contact
+91 0733579750

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your identity, and once confirmed, you'll be logged in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent after clicking the "send" button, and if it doesn't arrive, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support team to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app without any problems. This should allow you to access the app smoothly and continue playing.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for money earned from gaming activities, not bonuses. The bonus funds cannot be withdrawn and remain separate from the earned gaming money.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that you have uploaded all your KYC (Know Your Customer) details in the app, including your Aadhar card and UPI information. Additionally, please save all your bank details within the application for verification purposes. This will help facilitate a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once the funds earned through gameplay have been added to your account. Any winnings from gaming with the bonus amount can then be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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