tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 8252190326
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows you to easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
Before attempting to send an OTP, ensure your internet connection is stable and strong. Click on send OTP and wait for the allotted time; if you don't receive the OTP, you can access the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active phone number, and if it has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve any login issues and ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawal is only possible for earnings from gaming activities, excluding any bonus amounts collected. This means users can withdraw their actual gaming earnings, but not the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card and UPI information. Additionally, ensure all your bank details are also stored in the app. This information is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is a potential exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request appears there. If not, don't worry, as the money will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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