tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6324305030
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive an OTP after a suitable time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active account number. If the number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will enable a smooth shift of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
The minimum withdrawal amount in this app is Rs. 100, which is higher than in other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means users can monetize their gaming earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, occasional delays may occur, causing payment processing to take up to 24 hours. This variability can impact the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.
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