tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 1476817238
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you can log in without needing a password or email. This makes logging in a quick and convenient process.
Q2: What should I do if I am not getting OTP?
First, ensure a strong internet connection. Wait for a stable signal and click to send the OTP, then wait again. If the OTP doesn't arrive, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your updated KYC details to customer support via email for account transfer. This will facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device. Download the latest version of the app, and then try logging in again for a smooth gaming experience. This should resolve any issues you're facing with the app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the earnings from gaming activities. The withdrawn amount will be based on the money earned through gaming, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, which includes saving your Aadhaar card, UPI details, and bank account information. This will ensure a seamless experience. Filling in this information is a mandatory step.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This exception highlights the importance of allowing extra time for transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for gameplay and cannot be withdrawn for personal use. Any winnings from gaming activities using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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