tpplay
tpplay
This app is available for your device
tpplay
This app is available for your device
Contact
+91 4522422129
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send OTP, first ensure you have a strong internet connection. Wait for a stable signal and then click "send OTP." If you don't receive OTP after the allotted time, reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app with ease. Once downloaded, you can start playing the app without any further problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus funds. This means users can only cash out the money they've earned from playing, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is mainly due to the payment processing aspect.
Q4: Why is the bonus balance not being withdrawn?
Any winnings from a bonus can only be used within gaming activities and cannot be withdrawn. The bonus itself cannot be withdrawn, but winnings earned while playing with the bonus funds can be withdrawn. This means the bonus amount is non-withdrawable, but any resulting gains can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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