tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6074197348
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. After verifying the code, you'll be logged in without needing a password or email. This convenient method provides a quick and easy login process.
Q2: What should I do if I am not getting OTP?
To access the required feature, check your internet connection for a strong signal before proceeding. After establishing a stable connection, click "send OTP" and wait for the verification code to be sent. If the code doesn't arrive within the expected time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, and you should be able to log in and play without any problems. This should update the app and allow you to access its features.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only redeem the earnings from your gameplay activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are saved in this app, including your Aadhar card and bank details. Additionally, please link your UPI for a seamless experience. This will enable us to verify and process your information efficiently.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the process to be finalized. This delay primarily affects the payment aspect, not the overall process completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
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