tpplay

tpplay App support

Contact
+91 8712110267

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can now easily access the app with just your phone number.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, first, ensure your internet connection is stable and strong. If you still encounter difficulties, click the "send OTP" button and wait for the allotted time; if you don't receive the OTP, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help complete the necessary account update.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems. This should resolve any compatibility issues and allow you to access the app seamlessly.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earned money from gaming can be withdrawn, and bonus amounts collected cannot be cashed out. This allows users to redeem their hard-earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

For this app, you must complete and submit all required KYC details, which includes saving your Aadhaar card, UPI information, and bank details. This ensures that your account is securely set up and verified. By doing so, you will be able to access and utilize the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services make the process efficient, taking anywhere from 30 minutes to 3 hours to complete. However, delays in payment processing can occur, potentially requiring a wait of up to 24 hours. This delay may be experienced occasionally, adding extra time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself, however, will remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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