tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6847007879
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly without needing a password or email. This convenient method makes logging in easy and hassle-free.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If the problem persists, you can try again by clicking on "send OTP" after waiting for a proper signal. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, please submit your correct KYC details via email to the customer support system to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means users can access their hard-earned gaming rewards but not bonuses or other non-gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a mandatory step to ensure a smooth experience. Completing this section is essential for the app to function correctly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes to 3 hours to complete. However, some users may experience delayed payments, requiring a wait of up to 24 hours in these cases. This variation in processing time can depend on the specific transaction being made.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings to check your transaction history and verify if your withdrawal request is being processed. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still experience problems, you can reach out to their care centre for further assistance.
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