tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 6850800735
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to you. This secure method replaces the need for a password or email login, allowing for easy and convenient access. Simply logging in with your mobile number makes the process quick and hassle-free.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If no OTP is received after waiting, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues with logging in, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email. This will assist in transferring your account to your new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Next, download the latest version of the app, which should resolve any problems you were experiencing. Once installed, you can log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. You can only withdraw the money earned from gaming, not the bonus amount collected. This means you can withdraw the rewards you've earned through gameplay but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned through gameplay with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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