tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 9126442101
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verification of the OTP (One-Time Password) will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you still encounter issues, click "send OTP" and wait for the prompt. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account. This process will help facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure a smooth login and gaming experience. This should allow you to access and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only allowed for the money earned from gaming, not bonus funds. This means users can cash out their winnings, but not any bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, though it can take as little as 30 minutes. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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