tpplay

tpplay App support

Contact
+91 9718085383

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This process will securely log you in and eliminates the need for a password or email login. You can now easily access the app with just your mobile number.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for the send OTP option to be clickable. If you don't receive the OTP after the allotted time, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

Try to log in with your active number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account shifted promptly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play with no problems.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts collected. This means users can only withdraw money that they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth onboarding process. Failure to do so may hinder your ability to access the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically reduce the process time to 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay is a rare exception to the app's generally efficient and quick services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn as cash. Any winnings earned using the bonus can be withdrawn. The bonus itself does not have a withdrawal option.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, rest assured that the funds will be added to your wallet within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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