tpplay
tpplay
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This app is available for your device
tpplay
This app is available for your device
Contact
+91 2423304962
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tpplay?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely login. This password-free method allows you to easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. Click on send OTP, then wait again for the code to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help us update your account information and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. After re-installing, you should be able to log in and play the app without any issues.
Q1: What is the minimum withdrawal amount in the tpplay?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to some other apps. However, withdrawal is limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used within the platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. Separate from the bonus, you can withdraw your earned winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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