tpplay

tpplay App support

Contact
+91 7941272494

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure you have a strong signal. If you still encounter issues, click the "send OTP" button and wait for the time limit to pass. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your current active number. If your number has changed, submit your updated KYC details to our customer support via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated features. Once installed, you should be able to play the app without any issues.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus rewards. Users cannot withdraw bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure that you have filled out and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, resulting in a waiting period of up to 24 hours. This extended wait time is a rare exception to the usual quick processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. Any winnings from games played with bonus funds are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and look at your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.

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