tpplay

tpplay App support

Contact
+91 3891174422

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will securely log you in, eliminating the need for a password or email verification. Once logged in, you can access the app without any additional authentication steps.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still don't receive the OTP, click 'send OTP' again and wait for the allotted time. If you continue to experience issues, you can reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active phone number. If your number has changed, email your updated KYC (Know Your Customer) details to customer support to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other apps. Withdrawals are only possible for the money earned from gaming, excluding bonus amounts that you have collected. This distinction ensures that users can access their earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI, and all relevant bank details within the application. This step is required for a successful registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. The funds earned by playing games using the bonus amount are withdrawable. This means the bonus itself cannot be withdrawn, only the winnings from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.

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