tpplay

tpplay App support

Contact
+91 7430239718

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tpplay:

Q1: How to log in after installing the tpplay?

To log in, open the app and enter your registered mobile number. Then, verify the one-time password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP after clicking "send," try reaching out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active number. If it's changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help you access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and start playing without any problems. Once updated, you can log in and enjoy the app.

Most Asked Questions Related To Withdraw In The tpplay:

Q1: What is the minimum withdrawal amount in the tpplay?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, withdrawal is only allowed for earned gaming money, not bonus funds. This means you can't withdraw bonus cash, only the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and all relevant bank details. This will ensure a smooth and secure process. Failure to do so may delay or prevent further progress.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times of up to 24 hours. This can impact the overall duration of the transaction.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is not withdrawable, but any winnings from it are.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from their customer care centre.

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